Privacy Policy
Effective Date: 5th of May, 2025
Test Monkey Test and Tag (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ personal and financial information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with our test and tag services.
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1. Information We Collect
We may collect and hold the following types of information:
Personal Information:
• Full name
• Address
• Email address
• Phone number
• Business or company name (if applicable)
• Job title or role
Financial Information:
• Bank account details (for invoicing or payment purposes)
• Billing and payment history
We only collect information that is necessary to carry out our services or to meet our legal obligations.
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2. How We Collect Information
We collect information through:
• Direct interactions (e.g., when you request a quote, book a service, or complete a form)
• Phone calls, emails, or other communications
• Invoices and payment processing systems
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3. Use of Information
We use the collected information to:
• Provide and manage our test and tag services
• Process payments and manage invoicing
• Communicate with you about appointments or service updates
• Maintain records for compliance and legal purposes
• Improve our services
We do not use your information for marketing purposes unless we have your explicit consent.
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4. Disclosure of Information
We do not sell or rent your personal information. We may disclose your information:
• To our employees, contractors, and service providers who need access to perform their duties
• To financial institutions for payment processing
• When required by law, regulation, or legal process
• To professional advisors (e.g., accountants or lawyers) under confidentiality agreements
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5. Security of Your Information
We take reasonable steps to protect your personal and banking details from unauthorized access, use, modification, or disclosure. These include:
• Secure digital storage and encryption
• Restricted access to authorized personnel
• Regular system monitoring and updates
Despite our efforts, no method of transmission or storage is completely secure. You use our services at your own risk.
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6. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete. To make such a request, please contact us at the details below.
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7. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Test Monkey Test and Tag
0494 352 064
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8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance of the new policy.
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